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Evidence Guide: PUAPOL010B - Perform administrative duties

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAPOL010B - Perform administrative duties

What evidence can you provide to prove your understanding of each of the following citeria?

Manage administrative tasks correspondence and records

  1. Administrative tasks are assessed, prioritised and executed to ensure effectiveness of operations
  2. Correspondence and records are completed accurately and in a timely manner
  3. Correspondence and records are maintained securely in compliance with organisational procedures
  4. Movement of correspondence and records is accurately recorded
  5. Correspondence and records are submitted and stored as required and in accordance with organisational guidelines
Administrative tasks are assessed, prioritised and executed to ensure effectiveness of operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence and records are completed accurately and in a timely manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence and records are maintained securely in compliance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Movement of correspondence and records is accurately recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence and records are submitted and stored as required and in accordance with organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain notes and records of duties performed

  1. Notes/records of duties are completed and maintained in accordance with organisational requirements
  2. Notes are current and accurately maintained
Notes/records of duties are completed and maintained in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notes are current and accurately maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and submit departmental reports and forms

  1. Documentation is completed in accordance with organisational requirements
  2. Content of forms/reports is accurate and complete, legible, understandable and in the correct formats
  3. Documentation is submitted within the required timeframe
Documentation is completed in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Content of forms/reports is accurate and complete, legible, understandable and in the correct formats

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Documentation is submitted within the required timeframe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare, submit and/or assess documentation for the issue of licences and/or regulatory authorisations

  1. Document preparation procedures comply with organisational requirements
  2. Document assessment procedures and applicant security checks carried out comply with organisational requirements
  3. Appropriate licence authority is correctly issued and details recorded as per organisational policy and procedures
Document preparation procedures comply with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document assessment procedures and applicant security checks carried out comply with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate licence authority is correctly issued and details recorded as per organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive, record and store money and property

  1. Receipt, recording and storage procedures comply with jurisdictional laws, policy and procedures
  2. Maintenance of security of stored money/property complies with organisational policy and procedures
  3. Property received is recovered from storage and disposed of in accordance with organisational policy and procedures
Receipt, recording and storage procedures comply with jurisdictional laws, policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintenance of security of stored money/property complies with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Property received is recovered from storage and disposed of in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in accurate preparation of all documentation, licence issue and receipt, storage and recording of money/property consistent with organisational policies, procedures and guidelines

Consistency in performance

Evidence of competency will need to be gathered over time and from across a range of simulated and/or actual workplace situations

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

Access to appropriate departmental proformas, licence applications, property books and storage systems

Access to information databases to enable applicant suitability checks

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

accurate keyboarding

producing clear and concise written communication

accessing databases for the purposes of checking applicant details/history

accurately completing departmental forms and reports complying with organisational requirements regarding completion/currency of maintenance logs, patrol records

the application of professional judgement in the issuing of licences/regulatory authorisations

Required Knowledge

jurisdictional laws

by-laws and regulations relating to the preparation of documentation

issuing of licences/authorities and storage of property/money

the various types of departmental and licensing system documents/proformas/logs and the preparation requirements for each

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Administrative tasks cover the full range of tasks undertaken in support of the function's operational activities and may include

initiating telephone calls

stores requisitions and distribution

equipment maintenance

organising transport

Correspondence and records may include

formatted documents

audible and accountable documents

investigation files

internal and external memos

computer

audiotape records

Departmental reports and forms may include

incident reports

motor vehicle log books

property book and disposal schedules

interview reports

time sheets, leave forms

patrol activity reports

coroner's reports

exhibit/evidence reports/briefs

accoutrements usage reports

Preparation and assessment for licences and/or regulatory authorisations may include

shooters permits (not all jurisdictions)

firearms licences (not all jurisdictions)

drivers licences (not all jurisdictions)

over dimension haulage permits

(nor all jurisdictions)

'burning off' (not all jurisdictions)

and may include liaison with other agencies such as Local Government, Fire Services, Road Transport Authorities

Assessment procedures may include

checking submitted documentation for accuracy/completeness

checking applicant's criminal record

personal references

health suitability

Money and/or property received may or may not become 'evidence' in later court proceedings and may include

The disposal of money and/or property could be through return to lawful claimant, forfeiture to the Crown (under Confiscated Assets laws) or disposed of through other organisationally sanctioned means such a public auction

Money and property could be

found and handed in to police

recovered/confiscated in the process of an investigation

recovered from accident scenes

Money and/or property received may or may not

become 'evidence' in later court proceedings

The disposal of money and/or property could be

returned to lawful claimant

forfeited to the Crown (under Confiscated Assets laws) or disposed of through other organisationally sanctioned means such as a public auction